Knowledge ManagementKnowledge
Management is about tapping into and growing the sources of knowledge in an
organization. Sources include the people, data, documents and all sources of
information.
Implementing Knowledge Management is a key step in becoming a
Learning Organization.
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KM implementation Steps
- project initiation and analysis
- risk and opportunity assessment
- stakeholder identification and interdisciplinary workshops
- interdependency analysis and mapping
- end result definition and milestone setting
- strategic planning
- implementation and sustainment
- communications, facilitation, feedback and facilitation of lessons
learned.
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Quote:
"A learning organization is an adaptive
organization. It is able to rethink its structure and function and redefine itself
in response to market (and external) challenges and customer (and employee and society)
needs."
Hiam, A. and Schewe, C. (1992) The portable MBA
in Marketing, John Wiley & Sons Ltd. NY:42 |